July 31, 2021
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Corporate Home Office

2209 Main Street
Colchester, VT 05446

Commercial Lines

Bryan Ravlin, CIC, CRM, TRS
President

Phone: (802) 861-4477 Ext: 203

With over 20 years of experience in the trucking insurance industry, Bryan carries both the Certified Insurance Counselor and Certified Risk Manager designations. Prior to his insurance career he worked in trucking while attending college. He travels extensively visiting clients throughout the Northeast and writing down the MC & DOT numbers of trucks he sees. Prior to co-founding RIG he was a leading producer with Coburn Insurance Agency, Inc. and part of their acquisition by Hub Transportation Insurance Services. 

 

A graduate of Johnson State College, Bryan is the father of 2 sons. He is a member of the Mad River-Stowe, Green Mountain Geezers, and Johnson State Alumni (Hall Of Fame) Rugby Clubs. He volunteers his time as  Defensive Line & Strength/Conditioning Coach for  Winooski High School Spartans Football and Strength/Conditioning Coach for Burlington High School Girls Basketball. His  interests  include time with his sons, his dogs, history, reading, physical fitness, and seeking out new challenges.


Brad Ravlin
Vice President

Phone: (802) 861-4477 Ext: 202

Brad is a licensed Property & Casualty Insurance Agent and has been working in the trucking/transportation insurance industry for 15 years.  Prior to starting Rig, Brad worked at Coburn Insurance Agency, Inc. and Hub Transportation Insurance Services as a commercial account executive.

 

Brad graduated from Johnson State College in 1997 with a BA in Business Management.  He has coached football since 1995 and plays the guitar in Nightrain, one of the area's top cover bands.


Les Ravlin, CIC, TRS
Chief Financial Officer

Phone: (802) 861-4477 Ext: 201

Les began his insurance career in life insurance with Penn Mutual in 1977 before moving on in 1979 to become an agency principal with Coburn Insurance Agency, Inc. Les co-developed Coburn's niche insuring municipalities and later their industry focus on Trucking & Transportation. Les is a graduate of South Burlington High School (where he is a member of the Athletic Hall of Fame) Johnson State College, and The University of Vermont (Masters). Les has held his Certified Insurance Counselor (CIC) designation since 1984.

 

Father of two and grandfather of two Les is a Navy Veteran of the Vietnam War. Les is an avid collector of music (Blues, Rock, Heavy Metal) and black cars bearing Florida Gator stickers. While he travels enough to be considered a resident of at least three states, when at home he can be found either hiking or tending the flora and fauna in his backyard.


Heidi Blondin, CISR, CIIP, TRS
Vice President of Operations

Phone: (802) 861-4477 Ext: 204

Heidi is a licensed Property & Casualty Insurance Agent and has been working in the insurance industry since 2000. She holds the designation of Certified Insurance Service Representative (CISR), Certified Insurance Industry Professional (CIIP) and Transportation Risk Specialist (TRS). Prior to joining Rig Insurance Services, Heidi worked at Hickok & Boardman, Inc. as a Commercial Account Manager and as a Senior Account Manager/Service Team Leader at Coburn Insurance Agency, Inc. and later with Hub International Transportation Insurance Services.

 

Heidi is a graduate of Burlington High School and attended Champlain College prior to entering the insurance industry.  She is an active member of the National Association of Insurance Professionals and continues to add to her various insurance designations provided by the Motor Carrier Insurance Education Foundation, Society of Certified Insurance Counselors and the Vermont Insurance Agents Association, Inc.

 

In her spare time Heidi enjoys watching her children play hockey, lacrosse, softball and soccer. She likes camping, concerts and spending time with family and friends.


Kathy Brien
Accounting Manager

Phone: 802-861-3386 Ext: 207

Kathy entered the world of insurance in November 2015.  Prior to joining the RIG Insurance Team, she worked at Hertz Equipment Rental Corporation for 19 years progressing from the branch, to the region, and finally to the corporate level holding a variety of positions.


Originally from southern Vermont, Kathy migrated to the Burlington area and graduated from Champlain College with a degree in Office Management.


Kathy loves spending time with her family and their golden retriever, Riley.  She, her husband and their two adult children are avid travelers.  You can find them enjoying their boat on Lake Champlain in the summer and skiing at Smugglers Notch in the winter.


Tim Womack
Information Systems & Communications Manager

Phone: (802) 861-3344 Ext: 209

Tim is new to the insurance industry; however, given his specialty in information technology RIG is excited for him to put us on the cutting edge of technology for our clients, associates, and staff. Prior to joining RIG he designed websites, computer programs, and built custom computers for various clientele.

 

Tim is a native North Carolinian but has put roots in Vermont. He is hoping to explore all Vermont has to offer with winter sports, hiking, fishing, and the great outdoors.


Jennifer Charland
Commerical Service Representative

Phone: (802) 861-4477 Ext: 206

Jenny began her Insurance career in 2004 as an Account Manager at Coburn Insurance Agency, Inc. and later with Hub International Transportation Insurance Services Inc.  Prior to joining the RIG Insurance Team, she worked as a Commercial Account Manager at Winooski Insurance Agency, Inc. for three years.


Originally from Upstate New York, Jenny graduated from St. Lawrence University in 2001 with a Bachelors Degree in Psychology. Prior to her insurance career, she worked for NFI Vermont, Inc. and The Diagnostics Assessment Program (DAP) providing assessment and treatment services to children and adolescents.


Jenny is well known for her high energy, positive attitude and exceptional customer service skills. As a mother of two girls, Jenny loves caring for her family and decorating her beautiful home on the hill. You can find her in her flower and vegetable gardens or on the golf course in her spare time.


Morgan Desautels
Commercial Service Representative

Phone: 802-861-3388 Ext: 208

Morgan entered the insurance industry in January 2015. Prior to joining the RIG team, Morgan enjoyed working in different aspects of the customer service industry; but once she started to work within insurance and the transportation niche, she found her true passion.  Being able to help clients with their insurance requirements and interesting intricacies is of great satisfaction to Morgan.


Growing up in Burlington, VT Morgan competed in field hockey, soccer, and lacrosse. She continues to love being active with her family and two (now very spoiled) rescue dogs. In her quiet time Morgan enjoys going to the beach, trying new restaurants, and going to her significant others family camp, where she can unplug from all electronics.    


Colby Blondin
Commercial Service Representative

Phone: (802) 861-4477 Ext: 214

Colby entered the insurance world in 2013 as an intern and now has joined the RIG family full-time. Prior to joining RIG, he worked several small jobs while pursuing his educational endeavors.

 

Colby grew up in Vermont playing several sports and engaging in the community.  He attended Thomas College in Waterville, ME and received a degree in Sports Management.  While attending Thomas he continued to play Hockey and Lacrosse.  He was named to the All-ACHA team for hockey and exceeded school records while playing Lacrosse at Thomas.  He was routinely recognized by the NCAA for his contributions to the Lacrosse program by being selected to first team, second team and a nationally ranked player.

 

In his spare time, Colby still enjoys being active in all types of sports and is activly coaching hockey and lacrosse at the local high school.  He looks forward to using his degree while giving back to these sports. He resides in Vermont with his cat Steve.


Katelyn "Tunie" Chicoine
Assistant Commercial Service Representative

Phone: 802-861-4477 Ext: 213

Katelyn aka Tunie entered the insurance world in August 2017.  Prior to joining the RIG team, she worked as an Escrow Representative for 3 years.

 

Katelyn grew up in VT playing sports and dancing.  She left Vermont for a short-time after high school to attend SUNY Plattsburgh for higher education but returned to finish her degree in Business from Community College of Vermont.

 

Tunie loves being active and doing anything challenging; such as Spartan Races and new fitness classes.

 

Taking care of her family is her number 1 priority.  She really enjoys doing anything outdoors with her husband, 2 kids and their dog Emmit and trying new restaurants.


Lori LaCroix
Administrative Assistant

Phone: 802-861-3359 Ext: 215

Lori is new to the Insurance Industry. Prior to joining the RIG team she worked at Nokian Tyres Inc., as an Administrative Assistant for 11 years,

and prior to that she worked at IBM for 32 years within the Production Control departments.

 

After raising three children in Milton, she and her husband recently moved to Swanton and built a house on the shores of

Lake Champlain to be closer to their two grandchildren.

 

Lori enjoys spending time with family and friends, watching the sunsets from her front porch, baking and sitting by campfires.


Don McNeil
Regional Manager & Commercial Account Executive

Phone: (802) 861-4477 Ext: 212

Don joined RIG in 2017 as their Regional Manager for the Mid-Atlantic and Southeast territories.  Don brings over 30 years experience in the trucking insurance arena in multiple roles including Senior Underwriter for Carolina Casualty and Lancer Insurance Companies.


A native of upstate NY and graduate of Syracuse University; Don moved to the Southland transferring his basketball allegiance to the North Carolina Tar Heels along with his daughters tuition payments.

When not helping RIG clients with their truck insurance needs D
on can occasionally be found on a golf course and landscaping his yard.

 


Adam Rothschild
Commercial Account Executive

Phone: (802) 861-4477 Ext: 205

Adam was born and raised in Holliston Massachusetts and attended Worcester Academy. Sports were everything at a young age and Football, Wrestling and Rugby were at the top of the list. He started working at Weston Nurseries in Hopkinton and learned landscaping A-Z. Eventually working for a customer and buying his business at 19.  Adam owned and operated Aarmor Landscape for 4 years eventually selling the business and moving to Vermont.


A few years at Topnotch led to many years of managing bars and nightclubs like the Roadhouse and the Matterhorn. Marriage and kids put an end to the Late-night-life and Adam was a "stay-home" Dad to a son and daughter while bartending at Stowe's most popular restaurant,  Harrison's.  Classes at Johnson State College, bartending at night and working construction and landscaping during off-seasons were a perfect match but as his kids grew older it was time to find a real job.


Selling Commercial Truck Insurance seemed like a great fit for someone with so much practice listening and counseling others.


He is still a member of the Mad River/ Stowe Rugby team and boasts a faster than Google encyclopedic knowledge of all things sports. More than his own activities he loves watching his kids pursue their goals. His son is a Fairfax Patriot and his daughter is a member of TRIP, the Stowe Dance competition team.


When he isn't chasing trucks he enjoys hiking with his family and smoking anything that will fit into his smoker.


Dennis Duffy
Commercial Account Executive

Phone: 802-861-4477 Ext: 216

Dennis entered the insurance world in September 2018.  Prior to joining the RIG team, he was a Lieutenant with the Burlington Police Department and retired after 24 years of service.      


Dennis is a native Vermonter who grew up on a dairy farm in Northern Vermont and was very active in a variety of sports.  He spent time working for a local logging company while attending college at Johnson State.


Dennis enjoys everything Vermont and especially what the Northeast kingdom has to offer.  He is active in many outdoor activities such as hunting, fishing, snowmobiling, snowboarding, and boating with his family on Lake Champlain.     


Nicholas Melwood
Sales & Executive Assistant

Phone: 802-861-3352 Ext: 211

Nicholas Melwood joined the RIG team in 2021.  Nicks role will be as a sales and executive assistant for the company.    

Nick is originally from Connecticut before attending and graduating from Northern Vermont University-Johnson.  He liked the area so much he decided to make the Green Mountain State his home.  Nick has already worn many hats, including being a property manager, accounts specialists, consultant, financial services representative, patient benefits adviser and drum making apprentice/consultant (whose cliental included Grace Potter and the Nocturnals). 

Nick currently resides in St. Albans with his better half, Dani, and their fur baby Henry.